Terms of service

Welcome to SinkHaven. These Terms of Service govern your access to and use of sinkhaven.store. By using our website or placing an order, you agree to be bound by these Terms.

1. General Information

SinkHaven is an online retailer established in 2023, offering home and kitchen products to customers worldwide.

By accessing this website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian.

2. Acceptance of Terms

By visiting our website, browsing our products, or making a purchase, you agree to comply with these Terms and all applicable laws and regulations.

If you do not agree with these Terms, please discontinue use of our website.

3. Products and Pricing

We strive to ensure that all product descriptions, images, specifications, and prices are accurate.

However, occasional errors may occur. SinkHaven reserves the right to correct inaccuracies, modify pricing, or discontinue products without prior notice.

4. Orders

We reserve the right to refuse, cancel, or limit any order at our discretion, including orders suspected of fraud, abuse, or unauthorized activity.

After placing an order, you will receive an order confirmation by email.

5. Shipping

We proudly offer free worldwide shipping.

Estimated delivery time is 7–10 business days. Delivery estimates are not guaranteed and may vary due to customs processing, weather conditions, carrier delays, or other unforeseen circumstances.

6. Returns and Refunds

Our Return & Refund Policy forms part of these Terms of Service.

Eligible purchases may be returned within 30 days after delivery for a free return and refund, subject to the conditions outlined in our Return & Refund Policy.

7. Customer Responsibilities

Customers agree to:

  • Provide accurate billing and shipping information.
  • Maintain the confidentiality of their account information.
  • Use the website only for lawful purposes.
  • Refrain from interfering with the website's operation or security.

8. Intellectual Property

All content on this website—including text, graphics, images, logos, icons, product descriptions, website design, and other materials—is the property of SinkHaven or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, SinkHaven shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid for the applicable order.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your personal information.

11. Changes to These Terms

SinkHaven reserves the right to update or modify these Terms at any time without prior notice.

The latest version will always be available on our website.

12. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the Province of British Columbia and the applicable laws of Canada.

13. Contact Information

SinkHaven

Website: https://sinkhaven.store

Email: support@sinkhaven.store

Phone: +1 604 582-0693

Address:

9963 116 St

Surrey, BC V3V 7Y4

Canada